Cladding remediation is the critical process undertaken to reduce the risk associated with combustible cladding. However, it often comes with the potential for significant disruption to tenants’ lives.
Scaffolding may be placed on balconies, and workers might need to go through apartments to access difficult areas, compromising residents’ privacy. Minimising this disruption and implementing strategies to prioritise tenant satisfaction and safety are crucial for delivering a successful project on time.
Understanding the Cladding Remediation Process
The cladding remediation process involves identifying, removing, and replacing problematic cladding materials to meet safety standards and regulatory requirements. St Ferrer employs a 3-step process:
- Investigation
- Solution Engineering
- Rectification
We’re proud to be one of the few cladding and facade remediators in Melbourne that offers a complete end-to-end service, from detailed site inspection reports and design all the way through to delivering on the supply and installation of compliant non-combustible cladding.
Having completed over 100 cladding remediation projects in three years, St Ferrer understands that efficient project management is key to minimising disruption to occupants and maximising client satisfaction.
St Ferrer’s Approach
St Ferrer excels in dealing with live tenanted environments by employing a full-time onsite site manager. As a single point of contact, they set the standard for all building management protocols to limit disruptions and give peace of mind to the residents.
Other procedures St Ferrer follow, to name a few:
- Take the time to understand operational requirements through regular meetings with stakeholders.
- Implement a tailored communication approach that works best for the owner’s corps and tenants.
- Provide information packs to tenants that give them an understanding of the work being undertaken and the disruptions they may experience.
- Allow tenants the opportunity to express any issues or concerns they may have with the planned works and resolve any dilemmas onsite.
- Determine which residents and occupants of neighbouring houses are likely to be impacted by site-work and serve them with a protection of works notice by a Building Surveyor.
What Tenants Can Expect
St Ferrer prioritises open communication and collaboration with owners and tenants by employing over 8 communication methods. Regular updates are provided on project progress and potential changes by holding weekly meetings and displaying public area signage.
Ensuring a safe environment is a key focus for St Ferrer, achieved through meticulous cleanliness of the site with regular cleaning of all areas. “We leave every work site in a condition better than the way we found it in, and at the end of the day residents get a really beautiful and clean building” says Chris Bertacco, Pre-Construction Manager & Director of St Ferrer.
Hear from Owners Corporation Chair Ian about the cladding remediation experience at the property.
Cladding Safety Victoria
Location: Elwood
Rise in storeys: 3
Rectification solution: full removal and replacement
Cladding type: expanded polystyrene (EPS) Independent
Project Manager: RMG
Through clear communication, proactive planning, and collaboration with tenants and owners, cladding remediation projects are completed on time with minimal disruption to tenants.
Working with an experienced cladding remediation company in Melbourne is important to ensure a smooth and seamless process from start to finish.
If you have any questions on the process or have been served with a building notice to remediate your combustible cladding, please don’t hesitate to contact us to request a building inspection.